求人の概要
ジョブの概要
- International Environment
- Great Salary Package
- Casual culture
We are looking for an IT Support Engineer with experience in L1-2 IT Support and Network Support. Our client is a global company that has offices across the globe and continues growing in the IT industry.
Role – Lvl 1/2 IT Support Engineer
Location – Tokyo
(Only applicants in Japan are accepted)
Job Description
- Provide first and second level support
- Escalation of technical problems to the L3 support team
- Configure, install and maintain IT hardware in LAN environments as well as network devices
- Utilizing a ticketing system to monitor and maintain a high level of service and support
- Updating and reviewing technical procedures
What`s in for you
- Exciting career opportunities
- Global team exposure
- Work-life-balance
- Dynamic work responsibilities
Successful Applicant
- Around Japanese N2 level is required
- Desktop Support - 70% of work involves desktop support (L1-L2 support)
- Network Support - 30% involves networking,
- Project Management – Project tracking, documentation (mainly in English)
If you are interested, please click 'apply'.