Desktop Support (DWS-DWS)

  • TEKsystems, Inc
  • Posted: 14/08/2023
  • ジョブスナップショット

    Job ID:

    Job Summary

    Are you seeking an exciting new opportunity as a Tech Support professional here in Japan? The company is looking for bilingual tech support who will support the end-users on site. Be a part of an international team of energetic and fun and will be able to receive an employee discount on the products of the company.

    ***Applicant should be based in Japan

    1. Excellent verbal and written skills in business Japanese and business English
    2. 3 years of tech support experience
    3. Strong sense of customer service
    4. Customer support experience (preferred)

    1. Troubleshoot and resolve hardware and software issues.
    2. Track and resolve customer incidents via ticketing tool.
    3. Restoration and migration of user data

    What’s in it for you?
    1. international company
    2. fun and energetic team
    3. international environment