Production Support Lead

  • TEKsystems, Inc
  • Posted: 31/07/2023
  • ジョブスナップショット

    Job ID:

    Job Summary

    A leading global insurance company is seeking for a Production Support Manager to help lead the operation and maintenance of the company’s business system.

    Key responsibilities:

    • Incident and vendor management for open production support including web system, middleware system, and cloud system.
    • Manage various application issues including failure analysis, error detection, root cause investigation, and troubleshooting.
    • Will work closely with production support, business, and application development team

    Top required skills:

    • Knowledge of Enterprise systems- someone who knows how to troubleshoot
    • Incident and vendor management- application development side
    • Business level Japanese and English

    Nice to have:

    • Technical skills in Apache Tomcat, Salesforce
    • Knowledgeable in Oracle DBA
    • Life insurance background- knows how to work in enterprise system.

    What’s in it for you?

    • International and diverse team
    • Good work life balance- minimum 1-2 times office work per month
    • Exposure and collaboration with different IT Teams including Application development, Operation, IT Planning Team.


    Please apply directly or send resume to